FAQs

• Frequently Asked Questions (FAQ)

  Detect Auto Frequently Asked Questions (FAQ) Welcome to the Detect Auto FAQ Guide. Below are answers to some of the most common questions our users have. 1. How do I invite users to join my shop? To invite users: Go to the Settings page: https://ai.detectauto.com/shop-settings?tab=configurations Select the Users tab. If you don't see the Users tab, please contact your shop admin or reach out to Detect Auto support to enable access. Click Invite User in the topFew readers

Extension Issues

• Sync Tekmetric Inspections into Detect Auto Digital Vehicle Inspection (DVI) Assistant

  Syncing Updates to Tekmetric Inspections with Detect Auto's DVI Assistant Follow these steps to ensure your inspection updates in Tekmetric are synced properly to Detect Auto: 1. Confirm Extension Version To gain access to the DVI resync ability, make sure you are using extension version 2.13.0 (newer versions are acceptable as well). If you don't know how to confirm your extension version (or if you aren't sure how to update your extension), [please use this guide linked here.](httpPopular

• Troubleshoot: Logging Out and Back In

  How to Log Out and Log In This guide walks you through logging out and logging back in to the Detect Auto browser extension. Step-by-Step Instructions Click on the extension from the right side of your screen. Click on your profile, then Sign Out. Sign back in toFew readers

• Sync Shop-Ware Inspections into Detect Auto

  Syncing Updates to Shop-Ware Inspections with Detect Auto's DVI Assistant Follow these steps to ensure your inspection updates in Shop-Ware are synced properly to Detect Auto: 1. Confirm Extension Version To gain access to the DVI resync ability, make sure you are using extension version 2.21.0 (newer versions are acceptable as well). If you don't know how to confirm your extension version (or if you aren't sure how to update your extension), [please use this guide linked here.](httpFew readers

• Manual Browser Extension Update

  Force an update of the Detect Auto browser extension.Popular

• Troubleshoot: Clear Cache and Reload

  How to Clear Cache and Reload This guide walks you through clearing your cache and reloading the Detect Auto browser extension. Step-by-Step Instructions Click on the extension from the right side of your screen. Click on your profile, then Clear Cache and Reload.Few readers

• Troubleshoot: Uninstall and Reinstall Extension

  How to Uninstall and Reinstall the DetectAuto Extension This guide walks you through uninstalling and reinstalling the Detect Auto browser extension. Step-by-Step Instructions Google Chrome Click on the extensions shortcut on the left side of the search bar in Google Chrome, then click on the three dots beside Detect Auto. Select Manage Extension. ![](https://storage.crFew readers