Customer Concern Tool

• Activate Customer Concern Assistant

  Activating the Detect Auto Customer Concern Ability in the Browser Extension Follow these steps to activate the Customer Concern Assistant in your Detect Auto browser extension: 1. Install the Detect Auto Extension If you haven't already, visit the Chrome Web Store to download Detect Auto. Click Add to Chrome and confirm by selecting Add Extension. Then, complete the self-guided onbFew readers

Maintenance Tool

• Activate Maintenance Recommendations

  Activating the Detect Auto Maintenance Function in the Browser Extension Follow these steps to activate the Maintenance Function in your Detect Auto browser extension: 1. Install the Detect Auto Extension If you haven't already, visit the Chrome Web Store to download Detect Auto. Click Add to Chrome and confirm by selecting Add Extension. Then, complete the self-guided onboardingSome readers

• Manually Copy Recommendation Text Into Inspections

  How to Copy & Paste Recommendations from the Detect Auto Extension into Inspections This guide walks you through copying recommendation text from the Detect Auto browser extension and pasting it directly into your inspection or DVI. Step-by-Step Instructions 1. Open the Detect Auto Extension Navigate to the repair order in your shop management system. Click the Detect Auto browser extension to open recommendations. If you don't see the Detect Auto button, there should be aFew readers

• Editing Your Maintenance Intervals

  Editing Your Maintenance Intervals Opening Your Shop Settings Page Open up the Detect Auto extension by selecting the blue “D” on the right hand side of your screen. Select your initials in the top right hand corner of the extension and select “Shop Settings”. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/a/2/2/ca22788c590a3000/screenshot-2025-10Few readers

Shop Chat System

• Getting Started with the Detect Auto Shop Chat Platform

  Detect Auto Chat System The Detect Auto Chat System keeps your shop’s internal communication organized directly inside your shop management software so messages stay tied to repair orders instead of getting lost in texts, calls, or other group chat services like WhatsApp, Google Chat, or Slack. Currently, the chat system is only active on Tekmetric. We plan on launching support for Shop-Ware and other shop management softwares in the next few weeks. What the Chat System DoeFew readers

• Getting Started With Detect Auto

  Getting Started With Detect Auto Welcome to Detect Auto! We're excited to have your shop join us. Please follow these steps as an onboarding guide. You can also book an onboarding by directly scheduling a meeting HERE. Install The Detect Auto Browser Extension If you haven't already, visit the Chrome Web Store to download Detect AFew readers